Frequently Asked Questions
General Questions:
What hours is YoWash open?
The hours that we are open can vary between stores, so if you would like to find out the hours of a specific store, then please refer to our location page and then to the appropriate YoWash store.
How do I know what size machines to use?
Each machine, both washer and dryer, has either a basket symbol or a electronic screen which indicates the correct size for that specific machine.
How do I sign up for a loyalty card?
You will be able to get a YoWash laundry card from our card Kiosk. Once you have registered your card, you will automatically receive loyalty amounts. (This is only currently for the Bradenton location)
Do you supply laundry detergent?
Yes, we have a vending machines with a good selection of known and quality brands.
Do you have attendants?
We are fully attended for both our Bradenton & Davenport stores.
Card Questions:
How do YoWash laundry cards work?
Inside each laundromat we have Card Kiosks. Your card is free and you can use either cash, Debit card, Credit card or Google Play to add credit to your card. You can keep using the same card over and over again by simply re-loading credit once you have used it up. Overall it is very easy to use and understand.
What happens if I lose my YoWash card?
In the event that you lose your registered YoWash card, we will be able to check your balance as well as issue you a new card to transfer your existing balance onto.
What other things can I use my YoWash laundry card for?
Your laundry card will be able to operate the washers, dryers, vending machines, as well as the restrooms.
Wash & Fold Questions:
Will my clothes / items be mixed with other peoples clothes?
No. We never mix customers items with each other, they will all be separate.
When will my clothes be ready for pick up?
Our regular Wash & Fold service will have your items ready for pickup the next day after 5:00PM (EST). With our premium same day service, you will be able to drop off before midday and pick up your items after 5:00PM (EST), all on the same day.
What if something is damaged or lost?
As long as you notify us within 48 hours we will be able to check video recording so we are able to view all garments were supplied to us or if we have lost anything. Damaged clothes will be noted when the garments are being sorted prior to washing. Customers will be notified of any damaged clothing.
Care instructions for my clothes?
We strongly recommend that any known delicate clothing is not included in your laundry and that you use either a specialist dry cleaner or hand wash your delicates at home.
Can I request some clothes to be hung?
We offer each customer the option whether they want folded or hung. We don’t charge any extra for hangers.
Can I bring my own detergent?
Unfortunately, you cannot bring your own detergent to use for wash and fold service. We do however have a large selection of detergents including non allergic products that can be requested if wanted.